
With after sales service, customer relationships do not end with the conclusion of a transaction, but are maintained for a product’s entire duration of use. Unfortunately, solar companies, especially in developing countries, grant after sales service much too little importance. This is fatal, as substantial deficits in after sales service. . Typical problems of an insufficient after sales service are: 1. customers don't know whom to contact in case of technical problems 2. if customers received contact data of technicians or the company, the data are often not. [pdf]

You need to have a renewable electricity generating system that meets the SEG eligibility requirements. You must have a meter capable of providing half-hourly export readings. This would typically be a smart meter. Speak to your energy supplier about getting a smart meter installed if you do not already have one.. . You need to apply directly to a SEG tariff supplier to get paid. The OFGEM website lists the energy suppliers that provide SEG tariffs. Your SEGtariff supplier does not need to be the same as. . Use the Energy Saving Trust calculatorto estimate: 1. how much you could save from solar panels or other renewable electricity generating systems 2. how much you could earn. [pdf]

You may have other responsibilities depending on what your business does. Check if you need: 1. licences or permits, for example to play music, sell food or to trade in the street 2. insurance There are also rules you must follow. . Check what your responsibilities are if you: 1. run your business from home 2. rent somewhere to run your business from If you rent or buy a property,. . If you take on agency workers or freelancersyou have some responsibilities, for example their health and safety. [pdf]
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